Terms and Conditions
Thanks for using our products and services. The Services are provided by Online Shopping Group Pty Ltd trading as livingstyles.com.au online. We operate on the Internet portal www.livingstyles.com.au, an online shopping - community ( "livingstyles.com.au" ). References to "we", "our" and "us" are references to LivingStyles or livingstyles.com.au.
1. Use of the Site
- Transmit via or through the Site any information, data, text, images, files, links, or software except in connection with your authorized use of this Site or otherwise in response to specific requests for information by us.
- Introduce to the Site or any other computer or website viruses, worms, Trojan horses and/or harmful codes.
- Obtain unauthorized access to any computer system, including without limitation access to any API that may be provided by LivingStyles in a manner not authorized by livingStyles.
- Transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.
- Impersonate any other person including but not limited to, a registered user of this Site or an employee of OnlineStyles.
- Invade the privacy or violate any personal or proprietary right, including intellectual property rights, of any person or entity.
- Misrepresent the identity of a user or use a false e-mail address.
- Tamper with or obtain access to this Site or any component of this Site.
- Conduct fraudulent activities
- Collect or harvest information regarding other users of the Site for any reason whatsoever, including, without limitation, for sending such users unsolicited commercial email.
- Abuse the "Invite a Friend" benefit in any way, including, but not limited to, inviting yourself multiple times under different aliases and/or different email addresses.
- Abuse special discounts, awards or incentives offered by LivingStyles. Unless otherwise specified, only one offer is valid per person, maximum two per household.
2. Membership Eligibility
You must be eighteen years of age and you must be able to form legally binding contracts under applicable law to place orders with LivingStyles. By accepting these Terms & Conditions and becoming a member of one of our shopping clubs you warrant that you are 18 years old or over and that you can form legally binding contracts under applicable law. If you do not qualify, you must not use our services.
A member is considered to have the authority of the person who owns or controls access to the email address provided by such member.
3. Additional Terms and Conditions
Additional terms and conditions may apply to specific portions of the Site or your membership which terms are made part of these Terms & Conditions by reference. You agree to abide by such other terms and conditions. If there is a conflict between these Terms & Conditions and the terms posted or emailed for, or applicable to, a specific portion of the Site or your membership, the latter terms shall control with respect to your use of that portion of the Site or your membership.
4. Our Proprietary Rights
We are the owners or licensees of the intellectual property in the content on our web site including (but not limited to) text, graphics, logos, trademarks, design, icons, the arrangement of any of the foregoing, sound recordings, video and all software relating to our web site. You are not permitted to copy, publish or use any of the content in any way, whether personal or commercial, without our prior written permission.
5. Referrals and Referral Credit
We may provide you with the ability to send email invitations via our web site or invitations via Facebook to your friends and family for the purpose of inviting them to apply for membership. You agree to send invitations only to people who know you personally, and not to use this feature to send any content which is unlawful, abusive or obscene.
We may from time to time, at our sole discretion, offer to credit the account of the referring member with a fixed sum for use on our web site after the first purchase by a person they have referred ( "referral credit" ). Referral credits are non-transferrable and CAN NOT be exchanged for cash.
Any abuse of this email messaging feature or referral credit system, including for the purpose of manipulating the referral credit system for financial gain, may result in the cancellation of your LivingStyles membership and the forfeiture of any referral credit on your account.
6. Use of Our Services
The products for sale on our web site are intended solely for purchase by members for their personal use unless otherwise specified. We may restrict orders to normal household quantities.
We endeavour to ensure that all the products on our web site are accurately described, and we rely on information provided by our suppliers. Unfortunately, on some occasions it is possible that our web site will contain errors and we reserve the right to correct any errors or inaccuracies at any time. You should also be aware that colours may appear slightly differently on different displays and screens.
After you have placed your order and we have processed your payment we will provide you with an order confirmation by email. This email does not guarantee that the product(s) you have ordered is/are available and our acceptance of your order is not a legally binding obligation to fulfill your order. Your order represents an offer to purchase, which we accept when we dispatch your product(s) and send you an email letting you know that your product(s) has/have been dispatched.
In the unlikely event that a product is unavailable, we will contact you by email as soon as possible to let you know. You may choose to have a credit to your account or a refund to the value of the unavailable product.
Prices, payment and GST
All prices displayed on our web site are in Australian dollars and include GST and all payments are processed in Australian dollars. We accept payment by Visa, MasterCard, and PayPal.
The retail price for each product is provided to us by our supplier and is shown alongside the sale price for your reference.
Delivery costs and times vary for different products and are calculated based on size, weight and destination. Each product listing will include the estimated delivery time for that product. The delivery price for each product are displayed on product information page as well as during the check out process, prior to payment and order confirmation.
LivingStyles endeavour to ship the order within the specified lead time after the sale event has closed. We will send you an email to let you know when your item has been dispatched by us.
We deliver most products Australia-wide. In some cases, we will only be able to deliver products in certain (metropolitan) areas. This information will be shown on the product listing. We are not able to accept orders for international delivery at this time.
We will have your purchase delivered using various of carriers, Australia Post may leave a card at the address and you will need to pick up the delivery from your nearest Post Office. For items are delivered via couriers other than Australia Post, we cannot accept PO Box address and it will indicate on the checkout page. A courier may leave a card if no-one is at the address to sign for the delivery, and you will need to contact the courier company to arrange for re-delivery.
A redelivery fee may occur if the customer is not at home when delivery is attempted.
For most furniture deliveries, we or our courier will contact the customer prior to delivery. If the customer confirms a delivery time but is then not at home to accept delivery at the arranged time, we will be charged a redelivery fee and in turn we will have to pass on that charge to the customer. (If the delivery was a "free shipping" delivery, we will pass on the original "redelivery bill" which is usually 75% of the original freight charge.) It is important that the customer arranges a delivery time when they are sure to be at home to avoid any redelivery fees.
7. Applicable Law
This site is created and controlled by LivingStyles.com.au. Your use of this site is governed by, construed and enforced in accordance with the laws of New South Wales Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of New South Wales, Australia. This site may be accessed throughout Australia and overseas. LivingStyles.com.au makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.
8. Returns and Refund Policy
Please refer the Return Policy of LivingStyles.com.au.
9. Guarantee and after-sales service
All products sold by LivingStyles are covered by a standard guarantee against hidden defects, provided by our suppliers.
To benefit from this guarantee, please contact LivingStyles prior to returning the product to LivingStyles. We will attempt to exchange and return the product to you. However, given popularity of the campaigns we conduct and the fact of limited stock numbers, this may not be possible due to stock shortage. In this case we will either offer you a similar product or the reimbursement of the purchase price of the initial product.
10. Disclaimer of Warranty
Certain products supplied through LivingStyles may be serviced and supported by the manufacturer. This will be advertised and the product will be sold with manufacturer’s warranty. We kindly ask you to contact the manufacturer or its local distributor first regarding any issues with the product. If the manufacturer is unable to comply, LivingStyles will refund to you the purchase price of that product but will not otherwise be liable to the extent permitted by law.
We reserve the right to cancel, delay, refuse to ship, or recall from the shipper any order if fraud is suspected. In the event these Terms & Conditions or your membership or account are terminated the restrictions regarding intellectual property matters, the representations and warranties, indemnities, and limitations of liabilities set forth herein (as well as any other of your obligations which by their nature should survive termination) will survive termination.
12. Limitation of Liability
To the extent permitted by law, we exclude our liability for any loss or damage (including but not limited to indirect or consequential losses) arising out of your use of or purchase from our web site. To the extent permitted by law, our liability to you in relation to any product supplied to you is limited to the purchase price of the product.
13. Third party web sites
This site may contain links to third party sites including:
- The "Adobe" website
- The "BPAY" website
- The "PayPal" website
- The "Credit Cards" website
- The "AustraliaPost" website
- The "Microsoft" website
LivingStyles is not responsible for the condition or content of those sites as they are not under LivingStyles control. You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by LivingStyles of the sites or the products or services provided on the site.
LivingStyles does not permit any linkages to this site without prior permission.
14. Service and Complaints
The satisfaction of our members is close to our hearts. Therefore we endeavor to deal with your concerns as quickly as possible and always provide you with our feedback after receiving your input. For service inquiries, please contact our customer service department from my account page or email us at firstname.lastname@example.org
16. Force Majeure
LivingStyles is not liable for any delays in performing its obligations caused by circumstances beyond our reasonable control. We will endeavour to perform our obligations as soon as possible within a reasonable extension of time.
17. Site Policies, Modification, and Severability
Please review our other policies, such as our return policy, posted on this site. These policies also govern your visit to LivingStyles.com.au ; We reserve the right to make changes to our site, policies, and these conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. It is your responsibility to check these terms and conditions periodically for changes. Continued use of our site and orders of goods following the posting of changes will mean that you accepts and agrees to the changes.
Please be aware that actual colours may vary from those shown on your screen due to differences in computer resolutions.
Effective Date: 03 Aug, 2012
LivingStyles.com.au ABN: 32 152 306 191Ph: 1300 687 65110/4a Bachell Avenue, Lidcombe, NSW 2141, Australia